Improving the customer experience as well as generating new revenue and repeat business is a win-win in any language.
The launch of AI Studio - the new AI-powered in-queue, on-hold call solution from Evolve IP ticks both boxes - transforming customer engagement and increasing reseller revenue opportunities.
AI Studio, part of the Anywhere Product Suite is a dynamic white-label offering, part of a new partnership with industry experts, PromptVoice. This innovative solution combines professional voice artists with AI voices as part of ‘light touch’ management - with recordings available in minutes.
AI Studio enables the creation of professional welcome greetings, auto-attendant, interactive voice response and call menu recordings, mixing them with licence-free music ready to play for queuing and holding callers. So why have we introduced this new technology to our partner base?
Using AI to Boost Customer Satisfaction
We hear a lot about AI at the moment and how businesses need to be using AI across their business, but first and foremost businesses should focus on why they need it and how they are going to benefit from adopting new AI technologies. The reason for AI Studio was to help alleviate frequent customer demand for a bespoke telephone greeting system, tailored to their brand and their business needs.
AI studio removes the need for additional development work, as well as the necessary time and money that would have been needed to be invested in a project like this. AI Studio gives the customer the power to develop their very own system within a few clicks - leaving them with a professional phone system that they have created themselves.
This technology powered by Prompt Voice, represents a major step forward, offering studio-quality recordings all within a simplified and streamlined management platform. Empowering businesses to manage their systems, keeping their business communication up to date without any major hurdles.
Technology that presents an opportunity
AI Studio is designed to transform outbound communications in a fast, easy and effective way, delivering a greater and more professional impact.
It’s a solution that provides much more than just high-quality recordings. For example there’s a fully integrated AI scripting tool to speed up scripting, voice and music selection – plus over 10,000 professionally scripted and pre-recorded messages to simply use or tailor to exact requirements.
In addition, AI Studio provides access to more than 50 languages and dialects from over 350 professional voice artists. There’s access to a vast library of licence-free music, unlimited bespoke recordings all from the very latest AI characters.
This improves the caller experience, providing enhanced customer satisfaction and a lucrative monthly recurring revenue stream for resellers – where ‘freemium’ upgrades can help win more up-sell business.
It’s a perfect fit for any business of any size and a welcome addition to our work from anywhere ethos.
To find out more visit the AI Studio page for further information